Healthcare professional support
Get help with registration, profile information, credentials, availability, approved opportunities, and the mobile experience.
Browse professional helpTrabajoHub support
Help when you need it. Answers that move you forward.
Find help with healthcare professional profiles, organization accounts, staffing requests, administrative review, mobile access, credentials, and existing support tickets.
Organization support
Get help with organization setup, staffing requests, administrative review, requirements, account access, and team coordination.
Get organization helpMobile and account support
Find help with sign-in, password access, notifications, profile updates, and using TrabajoHub from your phone.
Browse account helpTrack an existing ticket
Use your ticket number and email address to review its current status and support replies.
Track your ticketService availability
TrabajoHub system status
Review the current status of key TrabajoHub services before submitting a technical support request.
API & BackendOperational
Mobile AppOperational
Admin DashboardOperational
File Uploads (Spaces)Operational
Push NotificationsOperational
Payment ProcessingOperational
Help center
Frequently asked questions
Browse answers by topic for professionals, healthcare organizations, accounts, staffing, mobile access, and support.
Go to the login page and click 'Forgot password'. Enter your registered email address and we'll send you a secure reset link valid for 1 hour. If you don't receive it within a few minutes, check your spam folder or contact support.
New accounts require email verification before activation. Check your inbox for a verification email. If you're a nurse, your profile also needs credential review by our compliance team before your account is fully activated.
Navigate to Settings → Security → Two-Factor Authentication. You'll need an authenticator app (Google Authenticator or Authy). Scan the QR code shown, enter the 6-digit code to confirm, and 2FA will be enabled.
Yes. Under Settings → Security → Active Sessions, you can view all devices currently logged into your account and revoke access to any of them individually, or sign out of all devices at once.
Existing support request
Track your support ticket
Enter the ticket number and email address used when the request was submitted. You can review the current status and replies from the TrabajoHub support team.
Contact TrabajoHub
Choose the support channel that fits your question
Use the options below or submit a support ticket with enough detail for our team to understand the issue.
Email Support
For account issues, compliance questions, and general enquiries.
Response within 24 hoursSend email
Emergency Line
For critical patient care issues and urgent shift coverage needs only.
24 / 7 — emergencies onlyCall now
New support request
Send a support ticket
Include your account type, the page or feature involved, what happened, and any error message you received.
Still deciding where to begin?
Learn how TrabajoHub works for healthcare professionals and organizations, or sign in to review your account.